Bad Experiences Thread, VERY disappointed in Purchasing and Trading; Just a note to show readers that we never received the stated email I thought best to add a new ...
28th September 2009, 09:03 PM #46
Just a note to show readers that we never received the stated email I thought best to add a new post explaining this so readers are aware that we action every enquiry as soon as possible,
Since this thread was started we have been intouch with the poster and are working together to provide the poster with a superb quotation for Ruckus Wireless
Remember Computer Products Ltd is not just a box shifter but a solutions provider working with you from initial consultation with experts in the field through to project management and we will not be beaten on price for our wireless solutions.
Last edited by Ric_; 29th September 2009 at 10:15 AM.
28th September 2009, 09:32 PM #47
I feel that this thread should be locked.. not to prevent Simon defending himself, but because I think enough washing has been aired in public now.
28th September 2009, 09:35 PM #48
28th September 2009, 09:39 PM #49
My feet haven't touched the ground in school today... didn't even get time for edugeeking properly
Originally Posted by CPLTD
Yes I did get the quote and it's up with the bursar - will chase tomorrow... after all it's her PC!
28th September 2009, 09:40 PM #50
Top Banana glad I could help
Originally Posted by elsiegee40
28th September 2009, 10:57 PM #51
Damned true! Working from start to finish he has helped with my wireless solutions, which he got the deal, and has consulted us on our ICT requirements, but they didnt get the deal with our ICT suite he did his best to help us. Simon, Mark and Joe (as well as the lovely woman who occassionally picks up the phone), have always done their best to help me.
Originally Posted by CPLTD
Last edited by nephilim; 29th September 2009 at 10:12 AM.
29th September 2009, 12:45 AM #52
Is it worth scrapping the whole thread as it is not justifiable?
29th September 2009, 08:55 AM #53
I think it shows that Simon/CP can respond to critisicm (which wasn't justified) in a manner which only shows their professionalism. It's all very civil and I think, given the comments throughout the thread (mostly) that it actually does them a favour!
Originally Posted by FN-GM
It's great to see a company get glowing recommendations, but when there is a thread/post which isn't so favourable, I think it can be of benefit if company can respond positively and turn it around, which has happened here!
Last edited by dgsmith; 29th September 2009 at 08:57 AM.
29th September 2009, 09:22 AM #54
I don't even have to contact Simon anymore, he just reads my mind and the goods turn up when I need them, amazing service
29th September 2009, 09:25 AM #55
I would just like to say a big thankyou to all those who have supported me and CP on this thread
29th September 2009, 12:43 PM #56
The only issue I have is the thread title - you are right,the thread does show how the company responds to criticism and also how much others love CPLTD, but someone just skimming past the thread title might have CPLTD stuck in their head for the future.
29th September 2009, 12:51 PM #57
would it be possible to ask the poster if the title can be changed ?
29th September 2009, 01:15 PM #58
Simon, can you quote me for an extra pair of hands for me? Competitive quote please, and if you can throw in a Ruckus dog?
29th September 2009, 01:24 PM #59
I think the service at CP is second to none. Yeah, the quotes might take a bit of time to come through but you can be damned sure that when they do they will be one of the best prices around.
We had some trouble with an order over the summer, and Simon was in contact with me pretty much none stop to ensure that we got sorted in time. I don't mind waiting a little while for quotes when I know I'll be getting superb service when the brown stuff hits a rotating blade sort of speak.
Thanks CP and well done
29th September 2009, 01:40 PM #60
School Quote Had To Laugh!
Originally Posted by Edu-IT
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