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Bad Experiences Thread, Epson Projectors BEWARE!!! in Purchasing and Trading; Hello Just wanted to warn everyone about Epson Projectors and thier bulb warrenty!!. We have had an EMP-62 installed for ...
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    katie.lawe's Avatar
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    Epson Projectors BEWARE!!!

    Hello

    Just wanted to warn everyone about Epson Projectors and thier bulb warrenty!!.

    We have had an EMP-62 installed for 13 weeks and the bulb has blown. The bulb has less than 1000 hrs used on it but Epson only put a 3 month warrenty on their bulbs.

    If you purchase a projector from Epson do not let it sit in stock for 3 months as if the bulb is broken when you come to use it Epson will do nothing to replace the Bulb.

    I think this is out rageous, other companies I have dealt with have replaced a bulb no questions asked if it has blown short of if life but not Epson.

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    Paul_L's Avatar
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    Re: Epson Projectors BEWARE!!!

    Sorry to say but my understanding is that a vast number of projector manufactures only offer a 3 month bulb warrenty!

    Even if you buy a replacement it still only comes with a 3 month warrenty, Epson (not that I am defending them) are only doing what most other people are doing.

    Paul

  3. #3
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    Re: Epson Projectors BEWARE!!!

    Yeh if you can always get a PJ that comes with some kind of bulb warrenty. I use RocheAV and their Hitachi PJs come with 4 years unlimited bulb warrenty. It has been worth its weight in gold.

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    bossman's Avatar
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    Re: Epson Projectors BEWARE!!!

    Just bought 7 promethean packages £1995 each with 4 years bulb and projector warranty plus fitting not bad eh! as sysman_mk points out they are hitachi units. should make you aware that they come in bright orange colour to prevent theft.

    you know when youv'e been TANGO'd hehe!

  5. #5
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    Re: Epson Projectors BEWARE!!!

    Not bad at all. Usually pay £2200 for the same but SMARTBoard plus wall mounted speakers and DVD/VHS combi.

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    Ravening_Wolf's Avatar
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    Re: Epson Projectors BEWARE!!!

    I have recently had contact with Dabs.com who claim that Sony are offering a 3-years no questions asked warranty on their projectors for educational establishments. Just a heads-up for those of you who like Sony kit


    As for the Promethean boards, in my experience the initial cost-saving will be far outweighed by the amount of your time you now spend maintaining them!

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    Geoff's Avatar
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    Re: Epson Projectors BEWARE!!!

    I avoid Sony on principle

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    webman's Avatar
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    Re: Epson Projectors BEWARE!!!

    Quote Originally Posted by Ravening_Wolf
    As for the Promethean boards, in my experience the initial cost-saving will be far outweighed by the amount of your time you now spend maintaining them!
    The ACTIVboards? What time maintaining them?

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    Ravening_Wolf's Avatar
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    Re: Epson Projectors BEWARE!!!

    Disappearing software, endless firmware updates, incorrect drivers, file permissions, ACTIVote configuration......

    AAAARRRGGGGHHHHH!

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    webman's Avatar
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    Re: Epson Projectors BEWARE!!!

    Never had any of those problems, and upgrading the firmware isn't that much hassle. Then again we've always used serial port connections which have been found more reliable than USB.

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    Geoff's Avatar
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    Re: Epson Projectors BEWARE!!!

    Our teachers laptops don't have serial ports.

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    Ravening_Wolf's Avatar
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    Re: Epson Projectors BEWARE!!!

    I also forgot to mention the User Factor


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    webman's Avatar
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    Re: Epson Projectors BEWARE!!!

    We don't use laptops on IWBs On the one time we did, we just used a Keyspan USB => Serial port adapter.

    Our users love ACTIVstudio with all the resources. Of course, if they read the PDFs we gave them they'd understand it even more :P

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    BKGarry's Avatar
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    Re: Epson Projectors BEWARE!!!

    On Our Teacher PCs I find if you use the serial the machines seem to get stuck in a resart loop on the logon screen just as you press CTRL+ALT+DEL but you unplug them then they are fine and you have to redectect then in the active driver bit but thats it. On the boards which we can we use the USB (but everytime you reimage you have to manually assign the driver because is not a Microsoft Certified Driver so windows automatically sets is as a HID. Where it is only the serial that is long enough we are in the process of using a USB to Serial Adapter to use it on which fixes the problem.

    Gaz

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    Re: Epson Projectors BEWARE!!!

    Apart from a couple of POS Hitachi boards, all of our iwbs are Activeboards.

    We've never had a problem with them. Well, my users are occasionally baffled if they get turned off

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