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Bad Experiences Been ripped off? Sold shoddy kit at over inflated prices? Then let the rest of us know about it here.

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Old 24-07-2008, 10:28 PM   #16
 
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Quote:
Originally Posted by Ric_ View Post
We shouldn't have to stoop to such levels in order to get a SATISFACTORY level of customer service though.
True enough but you are teaching them a very important lesson about customer service.

I think it's something along the lines of:

Quote:
Do a good job and one in ten customers will recommend you to someone else...

Do a bad job and every one of your customers will tell ten of their friends to avoid you like the plague
Sounds like they got a reminder in very real terms...
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Old 25-07-2008, 12:14 AM   #17
 
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We saw the videos of Edge10 monitors on their website; and while they look good - we got the impression that the stands/bases aren't sturdy enough to survive in an education environment. The monitor was wobbling all over the place at the lightest touch. The Neovos are a lot more sturdy and we will continue to purchase them.
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