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Bad Experiences Been ripped off? Sold shoddy kit at over inflated prices? Then let the rest of us know about it here.

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Old 28-02-2008, 10:26 AM   #1
 
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They really should just come out and say they do not accept any returns or give any help that doesn't involve them getting paid.

Sent a couple of emails asking for some stuff to be collected as its got to go through them to be send to the distributor for repair.... no reply

Sent a email 5 minutes ago asking for a price for an additional but of software to be added to my M$ agreement and have already got a reply.

TBH I only use this company now if I can't find it anywhere else, they drive me crazy.
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Old 28-02-2008, 01:23 PM   #2
 
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Yup they really do have a serious problem with it.

Fair enough they want to economise - but why destroy customer relationships over it! - for heavens sake just grow up and tell the truth. Your customers will be happier for it, well, if there are any left.
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Old 28-02-2008, 08:40 PM   #3
 
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It seems like the new owners are trying to drive this business into the ground. Their returns was bad before (check out all the posts on here) but now seems truly pathetic. I only ever had the one return out of all the items i got from them, once bitten and all that...
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