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| | #1 |
![]() Join Date: Sep 2006 Location: Cambridgeshire
Posts: 340
Thanks: 25
Thanked 14 Times in 10 Posts
Rep Power: 7 | |
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| | #2 |
![]() Join Date: May 2006 Location: Kuala Lumpur
Posts: 386
Thanks: 21
Thanked 8 Times in 7 Posts
Rep Power: 7 | I've always thought highly of their tech support. They fixed my laptop, even though it was outside of the 3 yr warranty. When we called to report 2 other broken laptops, their was a technition on site within 3 hours. One of the problems, however was caused by a the teacher pouring lemonade over the computer. It ended up costing more than the PC to fix |
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| | #3 | |
![]() Join Date: Sep 2006 Location: Cambridgeshire
Posts: 340
Thanks: 25
Thanked 14 Times in 10 Posts
Rep Power: 7 | Quote:
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| | #4 |
![]() Join Date: Sep 2006 Location: Cambridgeshire
Posts: 340
Thanks: 25
Thanked 14 Times in 10 Posts
Rep Power: 7 | Sorry, forgot to post back. ERGO did sort things, but it did mean sitting through my lunch hour for two days watching a remote support engineer going through exactly all the things I'd already tried, and then failing to fix it, and then agreeing to send me yet another replacement hard drive. This time it installed the SMART drivers OK and so far all seems well. |
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| | #5 |
![]() Join Date: Sep 2007 Location: Petersfield
Posts: 62
Thanks: 10
Thanked 2 Times in 2 Posts
Blog Entries: 1 Rep Power: 3 | We have in excess of 100 ERGO laptops ensis and vista and have found them and the support very good we have only had a few problems but every time they have been on the ball. Maybe you should contact your account manager |
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| | #6 |
![]() Join Date: Feb 2007 Location: Weymouth
Posts: 824
Thanks: 130
Thanked 41 Times in 31 Posts
Rep Power: 15 | Reinstall windows, in the top ten ways to break the will of the people you are there to help. reminds me of the Three dead trolls skitt, welcome to the internet helpdesk. Troll XP I know a lot of 12 o'clock flashers. Last edited by ICT_GUY; 08-05-2008 at 02:08 PM.. |
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| | #7 | |
![]() Join Date: Mar 2007 Location: uk
Posts: 175
Thanks: 38
Thanked 5 Times in 5 Posts
Rep Power: 6 | Quote:
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| | #8 |
![]() Join Date: Feb 2007 Location: Weymouth
Posts: 824
Thanks: 130
Thanked 41 Times in 31 Posts
Rep Power: 15 | |
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| | #9 |
![]() Join Date: Feb 2007 Location: Kent
Posts: 1,310
Thanks: 38
Thanked 69 Times in 59 Posts
Rep Power: 18 | |
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| | #10 |
![]() Join Date: Nov 2005
Posts: 1,021
Thanks: 0
Thanked 23 Times in 20 Posts
Rep Power: 17 | We've had a few runins with Ergo support for the Ensis laptops. One flaky inverter, one flaky charging circuit. Quite helpful, nice to deal with. Not like Sony, who we'll never buy another laptop from. Useless sods. Sent a VAIO back for repair, it came back badly assembled, with bits missing. AND they argued the toss. |
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| Thread | Thread Starter | Forum | Replies | Last Post |
| Ergo Secure desks | pbed77789 | Hardware | 4 | 23-11-2007 10:02 PM |
| Reset Ergo Laptop Cmos Password | plexer | How do you do....it? | 3 | 27-09-2006 10:31 PM |
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