NS Optimum

ICTNUT · 02-10-2007, 08:58 AM

Sorry to bring this up again guys but looks like they have started emailing globally again.

So far today 17 emails or should I say the same email to 17 staff.

Even though I threatened them with legal last time and they backed off looks like they are off again.

This time it's war :twisted:

[update]

Have just spoken to them and have been told that it is up to them who they send emails out to and I can only get my email removed and the 16 other will need to contact them directly.

I am contacting out LEA legal department to get an official letter out but they don't really seem to be bothered.

TechMonkey · 02-10-2007, 11:13 AM

Quote:

Originally Posted by ICTNUT

Sorry to bring this up again guys but looks like they have started emailing globally again.

So far today 17 emails or should I say the same email to 17 staff.

Even though I threatened them with legal last time and they backed off looks like they are off again.

This time it's war :twisted:

[update]

Have just spoken to them and have been told that it is up to them who they send emails out to and I can only get my email removed and the 16 other will need to contact them directly.

I am contacting out LEA legal department to get an official letter out but they don't really seem to be bothered.

Have you your own mail server? Can you not just bounce back the mails by adding them to the shove off list (Think there is a technical term for it but you get teh idea

)

AlexB · 02-10-2007, 11:34 AM

Who said that? My money is on Jill

AlexB · 02-10-2007, 11:35 AM

Oh and I would send one last email to ns optimum telling them you have requested your email provider block all email from their domain for all your accounts

plexer · 02-10-2007, 11:48 AM

You might want to point out to them that they are not allowed to send out unsolicited email to just whoever they want.

Ben

laserblazer · 02-10-2007, 12:58 PM

We had to take the heavy route to stop their calls. Inadvertently, my personal mobile number was give to them

Imagine what it must be like to work in their telesales dept. I imagine they are under a lot of pressure to convert calls. Wonder what the turnover rate is like.

Heebeejeebee · 06-10-2007, 01:16 PM

They haven't realised yet that the more spam/phone calls/irritations I get the less likely it is that I'll do any business with them.

NSO - STOP IT NOW! We've got better things to do with our time.

HBJB

wizzard67 · 22-10-2007, 03:35 PM

OK boys and girls, I've been watching this thread for a little while and I think now is the time to reach some agreement.

If you wish to have your details removed from the NSO database, please PM me and I will personally remove them for you.

Should you have any other issues, please either PM me or call the 'dreaded' NSO office and ask for me directly

I hope we can all work together on any issues you may have with NS Optimum.

Kind regards,

Mark Allan
Senior Technical Engineer
NS Optimum Ltd.
01926 880300

Heebeejeebee · 22-10-2007, 04:06 PM

LOL

I got an email just after reading this from NSO. I've clicked the unsubscribe link and done the business but I'm not holding my breath since I've attempted this on many occasions.

Mark - can you confirm that you take any notice of the unsubscribe emails?

BTW Kudos for sticking your head above the parapet so to speak.

HBJB

wizzard67 · 22-10-2007, 04:16 PM

Hello there,

Yes, I shall look into it right away as I am in the office at the moment.

Cheers,

Mark

*EDIT* PS, I'm used to being in the line-of-fire so my head is always above the parapet ;-)

tech_guy · 22-10-2007, 04:22 PM

Quote:

Originally Posted by wizzard67

OK boys and girls, I've been watching this thread for a little while and I think now is the time to reach some agreement.

If you wish to have your details removed from the NSO database, please PM me and I will personally remove them for you.

Should you have any other issues, please either PM me or call the 'dreaded' NSO office and ask for me directly

I hope we can all work together on any issues you may have with NS Optimum.

Kind regards,

Mark Allan
Senior Technical Engineer
NS Optimum Ltd.
01926 880300

"Boys and girls" - who do you think you're talking to pal?!

wizzard67 · 22-10-2007, 04:24 PM

Apologies for any offence caused - it's just one of my phrases.

Cheers,

Mark

22-10-2007, 04:34 PM

Quote:

Originally Posted by wizzard67

OK boys and girls,

Well you haven't endeared yourself to me by using that term. Its sounds like the same patronizing crap I have heard in the past from your company.

wizzard67 · 22-10-2007, 04:38 PM

Quote:

Originally Posted by richard

Quote:

Originally Posted by wizzard67

OK boys and girls,

Well you haven't endeared yourself to me by using that term. Its sounds like the same patronizing crap I have heard in the past from your company.

OK, I apologise for the use of that phrase. Please do not take any offence as I am genuinely here to help, not to start a flame-war.

Apologies again.

Mark

Midget · 22-10-2007, 05:55 PM

mark> say hi to Brian for me. Alan still with you?

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02-10-2007, 08:58 AM	#16
ICTNUT Join Date: Jul 2005 Location: Hereford Posts: 761 Thanks: 37 Thanked 38 Times in 13 Posts Rep Power: 14	Re: NS Optimum Sorry to bring this up again guys but looks like they have started emailing globally again. So far today 17 emails or should I say the same email to 17 staff. Even though I threatened them with legal last time and they backed off looks like they are off again. This time it's war :twisted: [update] Have just spoken to them and have been told that it is up to them who they send emails out to and I can only get my email removed and the 16 other will need to contact them directly. I am contacting out LEA legal department to get an official letter out but they don't really seem to be bothered.

02-10-2007, 11:34 AM	#18
AlexB Join Date: Jul 2006 Posts: 95 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: NS Optimum Who said that? My money is on Jill

02-10-2007, 11:35 AM	#19
AlexB Join Date: Jul 2006 Posts: 95 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: NS Optimum Oh and I would send one last email to ns optimum telling them you have requested your email provider block all email from their domain for all your accounts

02-10-2007, 11:48 AM	#20
plexer Join Date: Dec 2005 Location: Norfolk Posts: 4,110 Thanks: 30 Thanked 92 Times in 91 Posts Rep Power: 32	Re: NS Optimum You might want to point out to them that they are not allowed to send out unsolicited email to just whoever they want. Ben

		EduGeek.net Forums > United Kingdom (UK) Specific Forums > Purchasing and Trading > Bad Experiences
NS Optimum

02-10-2007, 12:58 PM	#21
laserblazer Join Date: Sep 2007 Location: UK Posts: 786 Thanks: 63 Thanked 24 Times in 22 Posts Rep Power: 9	Re: NS Optimum We had to take the heavy route to stop their calls. Inadvertently, my personal mobile number was give to them Imagine what it must be like to work in their telesales dept. I imagine they are under a lot of pressure to convert calls. Wonder what the turnover rate is like.

06-10-2007, 01:16 PM	#22
Heebeejeebee Join Date: Nov 2006 Location: Intergalactic Cruise Posts: 630 Thanks: 14 Thanked 18 Times in 14 Posts Rep Power: 9	Re: NS Optimum They haven't realised yet that the more spam/phone calls/irritations I get the less likely it is that I'll do any business with them. NSO - STOP IT NOW! We've got better things to do with our time. HBJB

22-10-2007, 03:35 PM	#23
wizzard67 Join Date: Sep 2005 Location: UK Posts: 14 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: NS Optimum OK boys and girls, I've been watching this thread for a little while and I think now is the time to reach some agreement. If you wish to have your details removed from the NSO database, please PM me and I will personally remove them for you. Should you have any other issues, please either PM me or call the 'dreaded' NSO office and ask for me directly I hope we can all work together on any issues you may have with NS Optimum. Kind regards, Mark Allan Senior Technical Engineer NS Optimum Ltd. 01926 880300

22-10-2007, 04:06 PM	#24
Heebeejeebee Join Date: Nov 2006 Location: Intergalactic Cruise Posts: 630 Thanks: 14 Thanked 18 Times in 14 Posts Rep Power: 9	Re: NS Optimum LOL I got an email just after reading this from NSO. I've clicked the unsubscribe link and done the business but I'm not holding my breath since I've attempted this on many occasions. Mark - can you confirm that you take any notice of the unsubscribe emails? BTW Kudos for sticking your head above the parapet so to speak. HBJB

22-10-2007, 04:16 PM	#25
wizzard67 Join Date: Sep 2005 Location: UK Posts: 14 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: NS Optimum Hello there, Yes, I shall look into it right away as I am in the office at the moment. Cheers, Mark EDIT PS, I'm used to being in the line-of-fire so my head is always above the parapet ;-)

22-10-2007, 04:24 PM	#27
wizzard67 Join Date: Sep 2005 Location: UK Posts: 14 Thanks: 0 Thanked 0 Times in 0 Posts Rep Power: 0	Re: NS Optimum Apologies for any offence caused - it's just one of my phrases. Cheers, Mark

22-10-2007, 05:55 PM	#30
Midget Join Date: Oct 2006 Location: In a Server Room cutting through a forest of Cat5e Posts: 1,015 Thanks: 1 Thanked 6 Times in 6 Posts Rep Power: 8	Re: NS Optimum mark> say hi to Brian for me. Alan still with you?

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