Acer projector DLP / DMD degradation (white pixels)...
First post, please be gentle with me!
As the title says I have four Acer DLP projectors, all exhibiting these symptoms.
2 ACER X1130 (Mfg. Date : 2009.01)
1 ACER X110 (Mfg. Date : unknown)
1 ACER X1261 (Mfg. Date : unknown)
Having googled and found the answer to be a problem with the chip, my question is really what are the chances of getting these repaired under some sort of warranty (possibly via serial number)?
There are various websites which claim ACER have a 5 year warranty on the chip, so I would like to know if anyone has any experience with ACER, their support or warranty claims.
The main issue I think, will be a lack of receipts or registration for any warranty, as they were installed to the best of my knowledge by an outsourced IT firm before I joined, who the school has no contact with anymore (and I know for a fact that type of thing wasn't kept on top of) and who have not replied to my messages.
So, I have no idea of the actual date of installation and getting the Bursar to trawl through possibly 3 years worth of purchase orders, will be a nightmare!
Any helpful comments gratefully accepted...