Smart Problems Detecting Ink on Board
Hi, we have quite a large number of Smart SBx885 boards and one in particular is giving me trouble.
Whichever user logs into the system, the board is detected as expected, if you open Notebook and write away, everything is ok until you get to the right hand side of the board when it starts to loose its touch sensitiveness and ink becomes 'bitty' if there is such a word.
Attachment 15799Attachment 15800
The two images should hopefully illustrate the problem I am experiencing. The images were drawn after I drew various straight lines.
These boards are multitouch and are not like the normal smart boards. They appear to have four sensors (one in each corner). Before if these have been obstructed in anyway or dirty with dust, boards have played up. I have ensured these are clean and clear, but it has not fixed the problem. The system is running the very latest drivers and smart notebook software. Any suggestions would be much appreciated before I call Steljes and see what options we have.