AV and Multimedia Related Thread, TTS Easi-View problems in Technical; Anyone else have real problems with these?
Apart from the silly installation routine that requires you to have the camera ...
9th March 2011, 05:19 PM #1
TTS Easi-View problems
Anyone else have real problems with these?
Apart from the silly installation routine that requires you to have the camera plugged in and is seemingly impossible to create an msi for Vista they are just randomly stopping working with a manual install.
Once installed they work for a while, then the little icon in the sys tray stops detecting that the camera is plugged in, then its "USB device not recognised" messages.
Thanks to sparkeh from:
stevenlong1985 (13th January 2012)
IDG Tech News
9th March 2011, 05:20 PM #2
Rather than create an msi, do it as a legacy install....as for the program, we put it on our w7 machines and had no issues at all.
9th March 2011, 05:22 PM #3
Legacy? You mean visit each machine and install? Done that and getting these errors
Originally Posted by nephilim
13th January 2012, 11:53 AM #4
hey im starting to get the same faults too
RM have sent me out 2 replacements, however just installed the software, the camera works but any other usb device becomes unrecognised (including smart boards), I think its poor software.
Did some more testing, I think the Easi view is locked to a specific USB port, if you plug it in any other port, it locks out other usbs :'(
Last edited by stevenlong1985; 13th January 2012 at 12:22 PM.
Reason: just an update
13th January 2012, 12:42 PM #5
OK... think I got it, the easi view only works when plugged into the back of your computer anyport, not the front USB, you cannot use any USB extensions cables given the cable is very short.
Im guessing the easi view drains too much USB power?? causing the fault?
Confirmed, using a power USB hub gets the easi view working with USB extension cables and works on front USB ports. Such Bad design!!!
Last edited by stevenlong1985; 13th January 2012 at 02:01 PM.
Thanks to stevenlong1985 from:
stew_the_it_guy (26th January 2012)
26th January 2012, 01:25 PM #6
- Rep Power
Yep I have had major isssues with these as well, you plug it into one port, works fine, reboot the pc. plug it into the same USB port and it comes up as unknown hardware, wish I hadn't bought the bloody things.
I will try using the rear USB ports.
26th January 2012, 01:41 PM #7
Stew - the key is to ensure the drivers are working properly. I found that on a restart the drivers messed up (stupid I know) but RM have the working versions, you need to ring and ask (unless they started shipping it in the boxes now)
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