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AV and Multimedia Related Thread, Realtek HD Audio in Technical; Having a mare with the Realtek HD Audio stuff. Long story short: Logon to machine and speaker icon is muted. ...
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    ht6
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    Realtek HD Audio

    Having a mare with the Realtek HD Audio stuff. Long story short:

    Logon to machine and speaker icon is muted. So I have to fiddle randomly with the settings in the Realtek thingy (I've found no one setting that works everytime). Sometimes disabling the front panel JD work, sometime I have to enable it, sometimes I have to disable then enable - very random.

    Anyway, it's only a problem for 30 PCs so figure don't need GPO or anything, can just do manually and be done with. That would be the case if the settings actually stuck though.

    I get the sound working (through trial and error), reboot, and we're back to square one.

    Sometimes the startup sound plays after a reboot but then is 'muted' (read: disabled) again when I log on, or sometimes there is no startup sound.

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    Michael's Avatar
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    Try downloading a new driver from Realtek, but extract it and install the driver only (without the Realtek carp).

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    ht6
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    Hmmm, tried this just now - nothing but driver, and still muted (although without Realtek software I can't find any way to unmute (read:enable))

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    This has come up before on here, see this thread for the discussion:

    Windows 7 Audio Issue - Requesting Administrator Password

    And this one for the likely fix for you

    Realtek HD Audio not detecting headphones intermittently

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    ht6
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    Nope - that is an issue that we've had on other machine which we've fixed via that reg key. But this issue is totally different. The machines in question have speakers plugged in to rear, but also don't pick up headphones if plugged in.

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    You sure it was the same registry fix as mentioned above? Because your problem sounds a lot like what we had here - random sound mute or not detecting plugged in equipment.....

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    ht6
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    Yep, deffo as we already apply that fix to other machines on the network.

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    ht6
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    Anything else to throw in the mixer?

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    try rebuilding the PC. could be a buggy update or something has gone wrong with the registry hack you tried to other machines.

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    ht6
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    We're talking 21 machines - I was only working on 1 of them at a time, they all have the issue.

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    is it still not worth trying to rebuild one and seeing if it solves the problem??

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    mac_shinobi's Avatar
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    Remove drivers & software related to audio / Realtek and reboot then only install the driver

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