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AV and Multimedia Related Thread, SMART Whiteboard Calibration issues on Win7 in Technical; Hi there, the prep school I support have been having issues calibrating, and more importantly retaining the calibration settings on ...
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    SMART Whiteboard Calibration issues on Win7

    Hi there,

    the prep school I support have been having issues calibrating, and more importantly retaining the calibration settings on Win 7 machines.

    However it seems to work OK if the calibration is done by a user with admin rights to the PC. Does the board save the information somewhere a general user doens't have access to?
    (Unfortunalty I'm not at the site and don't have access to a smart board to do a lot of checking... )

    Cheers.

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    Hi Stuart,

    We used a script to edit a registry entry to deal with this problem. Not in work right now to find it for you but I will try to remember in the morning if nobody else has helped.

    Regards,
    Jack

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    Quote Originally Posted by Stuart_C View Post
    Hi there,

    the prep school I support have been having issues calibrating, and more importantly retaining the calibration settings on Win 7 machines.

    However it seems to work OK if the calibration is done by a user with admin rights to the PC. Does the board save the information somewhere a general user doens't have access to?
    (Unfortunalty I'm not at the site and don't have access to a smart board to do a lot of checking... )

    Cheers.
    Don't think it's changed much but this explains a bit more (for XP, think locations are sameish though)

    Changing Registry Permissions in Windows 2000 and XP Operating Systems (077604) - SMART Technologies

    Obviously would be more advisable to do GPO, rather than manual but hey

    Steve

  4. Thanks to Steve21 from:

    Stuart_C (12th February 2013)

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    Hi

    Are using using the latest version of the driver?

    Have you updated the firmware for the board.

    Are you using a usb extender?

    Is the usb lead a long way from the board?

    Have you tried another computer with the board?

    Richard

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    Cheers for the responses

    It looks like its down to registry security, love it when you have to alter that for software to work!

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