I haven't posted a blog in a while... So, have a short bit of randomness. So, a while back, while at a CC3 training doodah, I started talking with one of the techs. Turns out he works at the school near to where I live. From what I gathered he was new to tech support, so we swapped details and I said to ask if he wasn't sure about anything* [I think I also mentioned EduGeek as well.] Now, I'm getting emails/phone calls every so often asking about ...