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Grumbledook's stuff!

  1. How do you plan at your school?

    by , 8th August 2011 at 02:28 PM (Grumbledook's stuff!)
    Lifecycle Management

    Developing a process

    Whether you are using ITIL, FITS or other ideology / tools to help you develop a support service, you will find that you will borrow, adapt, use, tweak, refine and make wholesale use of a plethora of pre-existing examples of procedures. It is a simple fact of life that sharing and comparing procedures is more efficient than re-inventing the wheel in isolation.

    However, you will find that there will be occasions ...