Grumbledook's stuff!

It may seem a little strange to write a summary without having written the other posts … but best to keep things short and sweet.

There will be more posts, but rather than the initial splurge of activity post-BETT I thought I would share ideas, opinions, what I saw, conversations I had, etc … but over a longer period … and it also means that I have the benefit of looking at blog posts from others too … and this year there are a plethora of posts!

I am pretty sure I ...

Lifecycle Management

Developing a process

Whether you are using ITIL, FITS or other ideology / tools to help you develop a support service, you will find that you will borrow, adapt, use, tweak, refine and make wholesale use of a plethora of pre-existing examples of procedures. It is a simple fact of life that sharing and comparing procedures is more efficient than re-inventing the wheel in isolation.

However, you will find that there will be occasions ...

I’ve recently been tracking down a number of web 2.0 tools to ensure I register / protect my online identity. I am known as Tony Sheppard and as GrumbleDook with such equality online that it is hard to separate the two. However, since there is a rather good Jazz musician called Tony Sheppard I have opted to protect my identity as GrumbleDook.

Most people recognise my avatar or variations of it and I am always looking for ways to tweak it a little, make ...

I do have the occasional rant about things. Most of the time it is down to having passion about things I believe in or it is intend to grab the attention of others to make them think. At TeachMeet Midlands 2011 it was a bit of both.

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I commend Gary Clawson from the North West Grid for Learning for his recent report about how, in these stringent times, the use of Open Source and Open Content can saves schools and LAs significant amounts of money.
There are a number of good summaries and articles on the report already on the Tinterweb, most of which have many additional constructive comments so rather than re-hash the collective back patting which us going on I will instead talk about a series of points I raised about the ...