Printer should have static ips with either fixed ip of reservations in dhcp. Has someone restarted it and its got a different ip or just turned it off.
We have some KONICA MINOLTA copiers which have a network port but only for management when you go to print it just fails. The leasing company had to replace the boards to enable the printing 'feature' ... took me by surprise!
Ive got the network Configuration Manual if you want it. It should tell you how to change the ip from DHCP to IP.
Let me know if you want me to send it you.
I'd try first removing the Switch out of the situation, install it on one machine, print a test page, share it, connect from another computer, test it again.
Failing that, try Konica's Universal Driver available from their website.
thanks for reply
no i am not using VLAN (Virtual LAN)
One thing is, i haven't given a static IP address to the photocopier can it be a problem if yes then tell me how can i give static IP to the photocopier?? As i said i have enabled DHCP option in photocopier so it receives IP address automatically.
one more thing the PC on a network from which i m pinging the photocopier have an XP OS.
The pinging is successful but can't print.
We have a few Konica Printers on our network, and work without any problems. Just one question, are you using a VLAN? your DNS entries are different to the IP Address. The only difference we have done is given ours a Static IP address and used the PS driver instead of the PCL_6 driver as the PS driver handles PDFs better.
If you are having major issues, contact Konica, they will be happy to help.